No problem - it was a 2-quid trace chain, and I have a spare. Just seemed an odd choice of thing to grab me by ;)
You actually grabbed the entire front of his top, in a 'scruff of the neck' style, but I can see how the chain would have taken the brunt of it. Anyway, he was only down there coz you scritched him, so I wouldn't take any complaints too seriously ;)
I'm glad someone remembers what happened more closely than I do. I was a bit dazed at that point ;)
I don't get commune at work, but my immediate comments on the strobe are :
1) We don't put it on except by accident. The switch is on a panel, with the other light switches, which is out of sight behind a beam. Accidents happen, and we're sorry, but it's more a result of the physical layout than anything else.
2) No, there isn't an off switch. Once it's going, it's going, and I don't know of a way to turn it off before it decides that it's finished.
It's crap, but then the lighting's generally crap. I'd get more into the sackcloth and ashes routine here, but I'm off soon and it won't be my problem any more.
I know it doesn't help you, but having lived in private rented accomodation and worked for a council, council tenants get absolutely excellent service in comparison. They take into account things like not having any heat (or too much!) and have guaranteed times-to-fix (in that case at the council I worked 24-hours for first attempt, 48 for repair). They aim for a level of service like a reasonable owner-occupier might expect. 'coruse that's why they were "inefficient" and HATs are more "efficient". 'twas just a way of giving less to people with little money.