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Always something new to learn - Grin with cat attached — LiveJournal
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Always something new to learn May. 31st, 2003 03:46 pm
In this case, that phone cables, and modem cables, may look bloody identical, but that modem (and fax) cables have a crossover in them, so phone cables don't work on modem - however many times you "test" them with a phone, and however many modems you plug them into.

I did not know this.
BT's phone support did not know this, so they sent out an engineer.
*He* did not know this, but I can still expect a "not our fault" call-out charge.

Fortunately, the guy in Maplin, in Stratford, knew this.

The upshot is that I can now get all my home PCs online, although not for long periods as this is a Pay-as-you-go ISP. I have, however, ordered ADSL now.


Apologies to anyone confused by my sudden departure last night. It's been a very long, tough week, and the heat and stress finally snapped me. Fine now though, I think.

From: feanelwa
Date: May 31st, 2003 - 12:10 pm (Link)
Okay, even I knew that, although I have connected the phones in my mum's house so maybe it doesn't count. How did BT know that? I learned it off the packaging of their modem cables!
From: barakta
Date: May 31st, 2003 - 05:17 pm (Link)
Good innit, the phoney modem cables come in 2 types, forward and reverse; what gets me is that there isn't much way to tell between them other than trial and error.

I knew that some modem cables didn't work right (probably why our early attempts at any kind of internet access in 1995 went wrong) but I didn't know why. I finally found out when some git in my family ran off with my modem --> phone cable and I had to buy a new one from uni computing services, they kindly explained it to me.

Fneh indeed at BT, that should be a standard Q that they ask, I mean my girlf's laptop modem uses a different one from the one on my laptop requiring us to carry individual cables grrr.

I don't look fwd to BT faffness for the new house in July, but will be signing up to ADSL and phonebill will only have calls to my mum on it, so cheapy cheapy :) and no talkie to BT ever!

Talking of which this annoying 1p/min onetel dialup is going flaky gonna prod the girlf to redial.

nini
Natalya
From: wechsler
Date: June 1st, 2003 - 09:42 am (Link)
Well, they were fine for turning the line itself back on (it was already physically installed) - one phone call, and it was working 4 hours later.

ADSL has been ordered from Nildram, by filling out a quick form online, and should be up in 10 days. Better order the modem...
From: olithered
Date: June 1st, 2003 - 01:09 am (Link)
Ach, it's a pain isn't it? I only learnt it from working at Maplin during sixth form.

Glad you've got it sorted though :)
From: dennyd
Date: June 1st, 2003 - 10:01 am (Link)
IIRC, there are two types of modems as far as cables are concerned - some use the same wiring diagram as a phone one, others the crossover type. Just to be really helpful.
From: some_fox
Date: June 2nd, 2003 - 06:08 am (Link)
It was hot in the pub. Sorry it's been stressy and I didn't get more of a chance to talk to you. Hopefully next time :-)
From: wechsler
Date: June 2nd, 2003 - 06:24 am (Link)
I certainly hope so ;)