Dear Letting Agent - Grin with cat attached — LiveJournal
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Dear Letting Agent Nov. 17th, 2007 12:02 pm
1) Kindly let me know if you're going to show people around the flat, so that I can arrange, for example NOT TO BE IN THE SHOWER.

2) Don't f'king LIE to the client as to when the flat's going to be available.

From: mattp
Date: November 17th, 2007 - 04:31 pm (Link)
Depending on past relation with the agency, I'd raise both of these points in the presence of the client.